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Our customer reviews reflect our dedication to matching people and pianos. Each appointment is uniquely tailored to helping you find the best instrument for your needs. Recommended by top teachers and technicians in Virginia, Maryland and DC.

We are very grateful to have met Charles, who is the owner of Orpheus Music, in the process of choosing a piano for our daughter. Charles has immense knowledge of music, the music industry, and piano instruments. You can feel his strong belief in the quality of Schimmel pianos and his enjoyment of being the brand's promoter. Schimmel is a great Germany piano maker with factories in both Germany and Poland. My daughter instantly fell in love with the sound of the Wilhelm Schimmel we bought. This piano also received uniform recommendations from her piano teacher, who comes from a well-respected musician family, and the piano technician this family trusts over decades. So this is the obvious choice for us. We highly recommend Orpheus Music and Schimmel pianos. If you are looking for a great piano and an authentic boutique piano-shopping experience, please definitely visit Charles at Orpheus Music in Falls Church.

---Zhongren C

I really appreciated the consultative approach Charles and his team took in finding the perfect piano for me. Charles and Hannah took the time to answer all my questions, and I never felt pressured or rushed into a buying decision.

If you are looking for a quality instrument and a quality service experience that extends past the sale, you owe it to yourself to give Charles and his team a call. You won’t regret it!

--- Steve D

For a truly pleasant experience buying a fine musical instrument, I would always feel confident sending a student, friend or family member here.

---Daniel L

This shop is the hidden gem for pianists in the know. My piano technician sent me here when I told her I was ready to upgrade my teaching instrument. It’s a far cry from any of the piano shops in the area, especially in terms of the hours of preparation that go into every piano before it hits the showroom. Setting up an appointment with Charles was challenging, but I’m so glad I persisted. He didn’t try pressure tactics common in other stores, and there was no negotiation because the prices are already a fantastic value. His focus was on helping me find the instrument that fits my needs. I will definitely send my piano students here when they are in the market for a new instrument because I know they can’t go wrong with a piano from Orpheus!

---Candace C

This was a great experience from start to finish. Hannah's love for pianos really comes through and she was honestly invested in finding the perfect piano for my husband. We visited both showrooms; the atmosphere is welcoming and we had a great time. And they had a nice selection of pianos to choose from so my husband felt he could compare, but I wasn't overwhelmed which was nice.
Once we had selected a piano they were able to deliver all the way to Fredericksburg the next day!! And the delivery men were so professional and sweet. My husband had to be at work and they made sure the piano was oriented in the room to it's best sound and visual advantage. I am so glad we found this place.

---Briana W

After a disappointing trip to one of the local piano stores, where we couldn't find a decent piano with a good sound according to our budget and even higher, we luckily came across with the Orpheus Music. They let you play the piano privately through the appointment. The only difficulty we found there that it was very hard to choose between good pianos. They were all tuned up well, with a nice keyboard touch touch and good performance. The whole experience from the start to the moment piano arrived to our home was very positive and exciting. Thank you, Charles and Hannah, for helping us to find the right piano for our family!

---Marya C

Excellent and rather unique experience buying a piano. I called Orpheus and explained a little bit about what I was looking for, and Charles invited me to come try out their entire inventory. Orpheus does not have a sales team; they have a team of experts who care about educating you on pianos and helping you decide which might be right for you. I learned a huge amount about pianos, and they were able to answer every single question I had. They were extremely patient--I came by twice to play their pianos--and did not try to push me in one direction or another. I went to another piano store to comparison shop and was put off by the sales person who tried to coax me in a completely different direction (he tried to push a new grand when I was interested in a used upright). I think Orpheus is proud of each piano in their inventory and they don't care which one you choose, whether it be the most modest or most expensive one; they seem to genuinely care about making you happy with your purchase. I had a lot of fun shopping for pianos and I love the one I chose.

--- Megan W

LOVE my new Steinway M piano! Orpheus was a delight to do business with - they have a quaint store in Falls Church with a beautiful selection of pianos, and super nice people to help with the selection process - no pushy salespeople. Hannah, one of the piano technicians, is so kind and patient! The store is by appointment only, and she met us there a few times as we narrowed down our choice. The owner Charles is very dedicated - he even accompanied the delivery crew to ensure the piano made it to our living room in perfect shape, and in the best angle for acoustics. I would highly recommend Orpheus Music if you are looking for a piano. They have many new Schimmels, some pre-owned Steinways (like mine) and other kinds as well. A great experience overall!

--- Laura E

---Rebecca W

I can't say enough great things about Charles at Orpheus and my recent experience. First let me say, I don't play the piano, I've never owned a piano, I don't even read music - yet. But I have dreamt of a baby grand piano since I was little and finally decided that life is too short to keep putting if off. I am a very good researcher and was almost set on an expensive digital piano - so that I could listen to beautiful piano playing until I was actually able to play something myself. Then I figured I would buy an acoustic instrument. I went to a couple local piano stores but it just didn't feel right. Spending an amount equal to a house downpayment just didn't seem like a good idea. I knew what I thought I wanted but even with all the information out there, I needed a trustworthy person to advise me. And then I found the most beautiful used Yamaha Disklavier white piano on Orpheus' website - on a Sunday evening. I couldn't believe it was at a store in Falls Church I had never heard of. I emailed the contact on the site and literally within minutes Charles emailed me back. Then he called me on Monday morning and was so refreshingly honest and helpful. He spent at least half an hour asking me what I was looking for, what about the piano I liked, what were my plans. I didn't feel pressured at all and it was very clear Charles didn't want to sell something to a someone who wouldn't take care of it. I was thrilled but still cautious. Even at the used price, it would be an investment for me. Charles invited me to come that same day to look at the piano. I brought my 14 year old daughter who is a violinist. When we saw the piano in the window - WOW! Charles met us at the door and was immediately engaging but not pushy. Charles treated both my daughter and me with great respect and answered all my questions - which honestly took hours. Charles never rushed me, never made me feel silly for taking up the piano at middle age and never pressured me. I felt 100% comfortable that I made the right decision to buy the piano that day. While I was there, Charles called his mover and scheduled delivery for the next day! AND CHARLES EVEN CAME TO MY HOUSE TO MAKE SURE IT WAS POSITIONED PERFECTLY! I guess this is what customer service is supposed to be. I didn't buy a $100,000 piano but Charles made me feel like I did. He called me the night it was delivered to make sure I liked it. And yes, when I saw the piano set up in my house, it brought me to tears.

---Margaret T

Upon the recommendation of my daughter's piano teacher, I started looking for an acoustic piano. Within a week, I had visited four showrooms and played about 30 different pianos of different make and vintage. It was my first time shopping for an acoustic piano and it was very important to me to connect with the instrument and to impart that to my daughter too. Charles at Orpheus Music recognized that right away and worked hard to find the right chemistry between the piano and me, regardless of price. He is a wealth of knowledge for someone who may not know exactly what he/she wants and provides valuable insight into each individual piano (not just generic recommendations about the manufacturer). At the same time, he only books one appointment at a time, allowing for uninterrupted time for a customer to try out individual pianos without being distracted by other conversations/noises. Charles was responsive, patient and courteous in all our interactions. He also provides a complete no-hassles package that includes tuning the instrument according to customer preferences and delivery. Orpheus Music has a tremendous team that works on restoring, regulating, and voicing pre-owned instruments into like new conditions. I got to play my particular Yamaha upright before it had been worked on and fell in love with its rich tone and feel right away. However, the audible and physical difference was still astounding after the Orpheus team worked their magic with it. Another advantage to buying my piano from Orpheus is that I got to meet with the very talented technician Claire at our last appointment to sign off on the piano voice. She will continue to take care of our piano going forward, which saves me time and risk of looking for another technician who I don't know and who doesn't know my piano. My purchase experience was a painless ten day process from first contact to delivery of piano. For anyone who knows what they want in a piano to someone who doesn't, Orpheus Music and Charles are definitely the right way to go!

--- Reagan D

I would recommend Orpheus Music to anyone looking for a boutique experience in buying a piano. With personalized, attentive service, Charles cares most about matching the customer with a piano that suits your playing style, objectives and sound. He would rather not sell you a piano than to sell you one that you do not connect with. He doesn't force a sale and there is no negotiating, but you can be confident that the pianos are meticulously tuned, refinished, and cared for and that you are getting a piano in top condition. Charles answered all of our questions and stressed that he is available for any question, big or small, moving forward. We also were able to arrange for delivery within just a few days. While the piano store is by appointment only, the location is inspiring due to sharing a small plaza dedicated to music in Falls Church City.

---Annie D

Charles at Orpheus Music is a true gem. I had been looking for a piano for quite sometime before I found Orpheus Music. From the moment I stepped into his pristine studio I knew this was the right place to purchase a piano. After speaking with Charles for 5 min you will realize the immense amount of consideration and effort he takes into restoring and refinishing each piano in his showroom. I realized 2 things very quickly: 1. All of the pianos at Orpheus Music are hand picked 2. Charles goal is to make sure you are “in tune” with the piano. He is not going to sell you an instrument just for the sake of selling it! The result is really magical. Please go here when you are seriously ready to buy a piano and you will not be disappointed.

---Gira P