Privacy Policy

Privacy Policy

Quality and pride in all we do is the hallmark of Orpheus Music Group, LLC. Our Privacy Policy is designed to answer your questions about the policies and procedures we use to safeguard your personal information.

Information Covered
Our Privacy Policy applies to personally identifiable information collected on the website. It does not apply to information collected by us through any other means or information collected by other parties reached via links from our website. Personally identifiable information that we might ask you to provide might include your name, mailing and billing address, e-mail address and telephone number. In some instances, particularly where we are interested in gathering information about our customers to better design and manufacture products that meet your needs and wants, we might also ask about gender, age, number of children, other interests, range of household income and other such information. If you are under thirteen (13) years of age, we cannot accept your registration.

If you are purchasing merchandise directly from our website, we most likely will ask for credit card or other information relating to payment, and will maintain secure records of the product(s) purchased and the date the transaction occurred.

We also may keep a record of your IP address, which is the address associated with the point through which you enter the Internet when you access our website. While the IP address is not personally identifiable information by itself, it may be used as such when combined with personal information you may have provided on that visit, so we wanted you to know about it.

How Information Is Used
Orpheus will never intentionally disclose any personally identifiable information about visitors to our website to any third party without first obtaining your express consent to do so, except as stated in our Terms and Conditions of Use regarding improper use of our website.

We may use the information we gather for internal purposes such as editorial feedback, marketing or promotional purposes, all of which helps us keep you up-to-date on the latest news from Orpheus.

We may collect your IP address for system administration purposes, or from time to time, to report aggregate information with our non-brand partners, including contest partners and event co-sponsors, but we will not share individual information with them.

Visitors under Age 13
We do not accept registrations from children under the age of thirteen (13). If you are a parent and believe that your child has registered on our website or is on our mailing list, please contact our legal department.

California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with which the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party, and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. Under California law, California residents who have an established business relationship with Gibson may choose to have us withhold sharing personal information with third parties for marketing purposes. You may request the information you are entitled to receive under Section 1798.83 of the California Civil Code by sending a written request to: Legal Department, Orpheus Music Group, LLC, 1219 Evermay Court, McLean, VA 22101.

Cookies are pieces of information that a website transfers to an individual's hard drive for record-keeping purposes, and are regularly used on most major websites, including ours. Cookies make web-surfing easier for you by saving your subscription information and personal preferences while you are browsing through the website. We use cookies to see which areas of our website are popular with our visitors and which are not, allowing us to make improvements and updates to our website based on tracking the frequencies of visits to which sections of the website.

Orpheus never uses cookies to retrieve information from your computer not originally sent in the cookie. We never use the information we gather this way for promotional or marketing purposes, nor is this information shared with any third parties.

Most browsers are set initially to accept cookies. You can change these settings to prevent your hard drive from accepting cookies. In doing so, however, you may not be able to fully access all parts of the Gibson website and certain features contained in our website may not operate properly.